Lash Removal No-Nos: How Not to Mug Off Your Client’s Lashes

Listen, darling, lash extensions look incredible while they're fresh, but there comes a time when they have to come off. Perhaps your customer needs a break, is changing styles, or their set is looking patchier than a poor fake tan. Whatever the cause, lash removal is more than simply getting the adhesive off; it's also about doing so properly, comfortably, and without damaging the natural lashes below. And believe me, there are a few things you should never do.

1. Don’t Yank, Pick, or Pull 

Listen, darling, lash extensions look incredible while they're fresh, but there comes a time when they have to come off. Perhaps your customer needs a break, is changing styles, or their set is looking patchier than a poor fake tan. Whatever the cause, lash removal is more than simply getting the adhesive off; it's also about doing so properly, comfortably, and without damaging the natural lashes below. And believe me, there are a few things you should never do. 

2. Don’t Use the Wrong Remover

Not all eyelash removers are made equal. Cream removers are great for accuracy and keeping product out of your eyes, whilst eyelash remover gel work quicker but require more attention to avoid stinging. Never, and I mean never, use nail glue remover, acetone, or any DIY tutorial you see on YouTube. They're designed for hard surfaces, not sensitive eye locations. 

3. Don’t Rush the Process

We all want to do tasks fast, but lash removal is not the time to cut corners. Your remover need time to break down the glue, often 5-10 minutes depending on the brand. If you scrape or tug before it's ready, you risk causing harm. Put on some calming music, allow your client to take a quick lash sleep, and let the product do the work. 

4. Don’t Skip Patch Safety

Even if your client has already had lash treatments, removers might create problems, especially if you are using a brand on them for the first time. Always operate cleanly, with lint-free instruments, and avoid getting remover anywhere near the waterline. If it goes into their eye, it's game over; it'll sting more than shampoo in a toddler bath. 

 5. Don’t Forget Aftercare Advice

Once the false lashes are removed, the real lashes may feel naked and exposed. Don't just send your customer out without saying anything; instead, provide them with recommendations for keeping their lashes healthy. Recommend a lash serum, warn them not to touch their eyes, and offer a rest before their next set if necessary. Clients enjoy feeling taken care of, and it gives the impression that you care (which you do). 

6. Don’t Lash-Remove Without Talking First

Sounds straightforward, yet some clients come in expecting a removal when all they require is a nice infill and a clean-up. Talk to them first about what they desire. Sometimes deleting everything is the correct decision; sometimes it is not. Communication saves you time and money. 

Lash removal isn't only the last step; it's an essential aspect of lash upkeep. If done incorrectly, it might damage your client's trust and natural lashes. When done correctly, it is quick and painless, leaving their lashes healthy and ready for whatever comes next.

So remember: no yanking, no questionable removers, and no hurrying. Treat those lashes like gold, because they are just that to your customer. And if they try to do it themselves with tweezers and coconut oil, give them a look and urge them to leave it to the professionals.